Responsible Gaming

Gambling should always be a form of entertainment, never a way to earn money or solve financial problems. We at felcrabina.my are committed to promoting safe and responsible gambling practices. Please read the following information carefully.

Age Verification

The legal age for gambling in Malaysia is 21 years old. While some online casinos may set a lower minimum age (18+), we strongly advise that you adhere to the higher legal requirement. You must be of legal age to gamble in your jurisdiction before using any gambling services. Underage gambling is illegal and can lead to serious consequences.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Chasing losses – trying to win back money you have lost
• Hiding gambling activity from family or friends
• Gambling with money you cannot afford to lose (e.g., rent, bills, savings)
• Borrowing money or selling possessions to gamble
• Neglecting work, studies, or family responsibilities due to gambling
• Feeling guilty, anxious, or depressed about gambling
• Lying about how much time or money you spend gambling
• Being unable to stop or reduce gambling, even when you try

Self-Help Tools

Most reputable online casinos provide tools to help you stay in control. We encourage you to use these features:

• Deposit limits – set a maximum amount you can deposit daily, weekly, or monthly.
• Loss limits – cap the total amount you can lose over a set period.
• Reality checks – receive pop-up reminders about how long you have been playing.
• Time/session limits – restrict the duration of each gambling session.
• Self-exclusion – temporarily or permanently block yourself from accessing gambling sites.

If the casino you are using does not offer these tools, consider using third-party blocking software or contact customer support for assistance.

Support Organisations

If you or someone you care about needs help, please reach out to one of the following trusted organisations. They offer free, confidential advice and support.

• United Kingdom: GamCare – 0808 8020 133; GamStop – free self-exclusion service.
• Australia: Gambling Help Online – 1800 858 858.
• Canada: Responsible Gambling Council – provides resources and support.
• United States: National Council on Problem Gambling – 1-800-522-4700.
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – offers information and helplines.
• Malaysia: Befrienders Malaysia – 03-7956 8145 (24-hour emotional support). While not a gambling-specific helpline, their trained volunteers can provide immediate assistance and guide you to further help.

If your country is not listed, please search for your national gambling support service or contact a local mental health professional.

Seek Help Today

Problem gambling is a serious condition, but help is available. No matter how difficult things may seem, you are not alone. Taking the first step to talk to someone can make a huge difference.

If you have a gambling problem, seek help now. Reach out to one of the organisations above, or talk to a trusted friend or family member. Your wellbeing matters.